bdokt's Privacy Policy

bdokt ("we", "us") places the highest importance on protecting the privacy and personal information of players in Bangladesh. This Privacy Policy explains what types of information we collect when you use bdokt's website and services, why we collect it, how it is stored and processed, and what rights you have.

By using our services, you are considered to have agreed to the terms of this policy. If this policy changes, we will update the date of the latest revision on this page.

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1 Types of Information Collected

1.1 Information You Provide Directly

When registering an account, logging in, or contacting our support team, you may provide the following information:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form)
• Documents required for identity verification (photo of national ID card or passport)
• Payment account details (bKash, Nagad, Rocket, Upay, or bank account number)

1.2 Information Collected Automatically

When you browse bdokt's website or use our services, the following technical information may be collected automatically:

• IP address and device type
• Browser name, version, and operating system
• Page views, session duration, and click patterns (via cookies and log files)
• Transaction history and gameplay activity

1.3 Information Received from Third Parties

Information may be verified through trusted third-party service providers for the purpose of identity verification or fraud prevention. Applicable regulations are followed in such cases.

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2 Purposes for Using Information

bdokt uses your information only for the following legitimate purposes:

• Account management and identity verification: To keep your account secure and prevent unauthorized access.
• Transaction processing: To ensure deposits and withdrawals are completed on time — the minimum deposit amount on our platform is ৳300 and the minimum withdrawal amount is ৳500.
• Service improvement: To analyze user experience and improve the quality of games and services.
• Customer support: To answer any of your questions or resolve issues.
• Security and fraud prevention: To detect and prevent improper activity.
• Responsible gaming: To monitor your gaming behavior and, where necessary, offer support.
• Marketing communications: To send relevant offers and information with your consent — which you can withdraw at any time.

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3 Data Storage and Security

3.1 Security Measures

bdokt has implemented industry-standard technical measures to protect your information. Our security framework includes:

• SSL/TLS encryption: All data transmissions are conducted through encrypted channels.
• Encrypted database: Sensitive information is stored in encrypted form.
• Access controls: Only authorized personnel can access specific data.
• Regular security audits: Regular security assessments are conducted to identify system vulnerabilities.

3.2 Retention Period

Your information will be retained for as long as your account is active or as needed to provide services. Even after account closure, some information may be retained for a specified period due to legal and regulatory obligations.

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4 Information Sharing and Disclosure

bdokt may share your information with third parties in the following limited and specific circumstances:

4.1 Service Provider Partners

Information may be shared with selected partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and technical infrastructure management. These partners are required to comply with our privacy standards.

4.2 Legal Obligations

bdokt may be required to disclose information in response to a court order, a lawful request from a law enforcement agency, or other legal requirements.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred. In such cases, we will notify you in advance.

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5 Cookies and Tracking Technologies

bdokt uses cookies and similar tracking technologies to improve your browsing experience. The types of cookies are:

• Essential cookies: For maintaining login sessions and the basic functionality of the site.
• Analytical cookies: To understand how the site is used, which helps improve service quality.
• Preference cookies: To remember your language and display preferences.

You can control or disable cookies through your browser settings. However, disabling essential cookies may prevent you from using certain features of the site.

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6 Your Rights

As a user of bdokt, you have the following rights:

6.1 Right of Access

You have the right to know what information we have collected and stored about you. We will provide this information upon request.

6.2 Right to Rectification

You have the right to request correction of any inaccuracies in your information. You can update many details yourself in your account settings.

6.3 Right to Erasure

In certain circumstances, you have the right to request deletion of your personal information. However, we may be obligated to retain some information for legal, regulatory, or contractual reasons.

6.4 Right to Object to Processing

You have the right to object to the processing of your information for marketing purposes. You can opt out of marketing communications at any time.

6.5 Right to Data Portability

You have the right to request your personal information in a structured, commonly used, and machine-readable format.

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7 Privacy of Minors

bdokt's services are intended only for those aged 21 and above. We do not knowingly collect any personal information from minors. If we become aware that information belonging to a minor is in our possession, it will be deleted immediately.

If you believe that a minor has registered on our platform, please notify our support team.

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8 International Data Transfers

Our servers and service providers may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that it remains protected in accordance with the standards of this privacy policy and that applicable laws are followed.

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9 Changes to the Privacy Policy

bdokt may update this privacy policy from time to time. Changes will be published on this page and the date of the latest update will change. For significant changes, we will notify you by email.

Continued use of the services after any changes will be considered your acceptance of the new policy. It is therefore recommended that you check this page regularly.

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10 Contact Us

If you have any questions, comments, or requests regarding this privacy policy, please contact bdokt's privacy team:

All provisions of this policy are consistent with bdokt's Terms and Conditions. For more information on data protection, please visit our About Us page.